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| Ahn Seong-jae / Photo=DB |
On April 21, a netizen identified only as A posted online alleging that Mosu had switched wines during a recent visit. According to A, they dined with friends and enjoyed the evening’s wine pairing, but were served a 2005 vintage instead of the 2000 vintage they had been told they would receive.
When A noticed the discrepancy, the sommelier admitted the mistake and offered to pour a taste of the 2000 vintage by the glass. There was no apology for the service lapse. A wrote that while anyone can make a mistake, the way the staff handled it was deeply disappointing. The two vintages are said to differ by about 100,000 KRW (about $75).
As the story spread, Mosu posted an apology on its official social media account. The statement did not explain exactly what went wrong or why. Instead, it offered a vague line: We did not provide accurate guidance to the customer and failed to offer a sufficient explanation.
Netizens panned the message, saying things like, What kind of apology is this? There are even spelling mistakes, It feels slapdash, and It doesn’t even properly address the situation. Ultimately, many felt Mosu’s note added fuel to the fire.
A posted an update on April 24 with more details. They said that on an initial phone call, Mosu asked, Are you contacting us because you want something?, to which A replied, I’m not calling to ask for compensation. After A’s post went live, Mosu reached out on April 23 and apologized, acknowledging there was no excuse for what happened.
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| Photo=Mosu Seoul official Instagram |
Mosu is widely regarded as one of South Korea’s leading fine-dining spots. Chef Ahn’s profile rose further after appearing on the 2024 show Black-and-White Chef: Culinary Class War. A tasting menu at Mosu runs around 500,000 KRW per person (about $375), so diners understandably expect flawless service.
But the episode has raised questions about whether Mosu lives up to its Michelin two-star reputation. The restaurant has not provided a clear account of how the wine swap happened, and observers were unsettled that the sommelier didn’t immediately apologize. The early response—asking whether the diner was calling to demand something—was also criticized as tone-deaf. Many say Mosu’s tepid handling has tarnished its standing.
Fine dining sells an experience as much as it sells food. The flavors matter, but so do the moments and manners that surround them. Critics argue Mosu and Chef Ahn need to reflect on whether the chase for stars caused them to overlook what matters most to guests.
[Sports Today reporter Jeong Ye-won ent@stoo.com]
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